Frequently Asked
Questions
The Warning
dialog keeps counting down and does not close, preventing the computer
shutting down?
The computer is not
using a 24 hour clock. This can be verified by looking for a visible AM/PM
next to the count down timer in the warning tab page.
To fix this change
to a 24 hour clock:
1. Launch the
“Control Panels”
2. Select “Regional
and Language Options”
3. Ensure the
“Regional Options” tab page is selected
4. Press the
“Customise” button
5. Select the “Time”
tab page
6. Change the “Time
format” field to “HH:mm:ss”
7. Press the "Ok" button, you
will be returned to the
“Regional Options” tab page.
8. Select the "Advanced" tab
page.
9. Tick the “Apply all
settings to the current user
account and to the default user profile” and press the
"Ok" button.
How do I prevent
my computer from being restarted once it has been shutdown for two hours?
From the Action tab
page press the “Advanced” button, and then tick “Once Shutdown prevent
system restarts”. You will then be able to enter a period up to 24 hours for
which the computer can not be switched on.
I have 400
computers in my company and the shutdown times need to be changed from time
to time is there an easy way to do this?
ASD XP Network
Synchronisation can update the settings automatically from a designated
computer. To download and install this please see URL HERE
What is the
Enhanced mode when using Auto Save?
The enhanced mode
groups the applications together and provides a more reliable method of
saving your work.
When ASD XP
Professional finds an application list on the White list, all of its windows
are closed and saved before continuing.
ASD XP Net
Synchronisation fails
The most common
reason is not granting sufficient privileges to the system. ASD XP Net
Synchronisation needs to download the script over the network then update
the current one. If the application does not have sufficient permissions
this will fail.
For
a step by step guide to granting
sufficient permissions read page 54 in the user guide.
What is the
difference between Shutdown and Power down?
Shutdown
Shuts down the system to a point at which it
is safe to turn off the power. All file buffers have been flushed to disk,
and all running processes have stopped.
Specifying this action will not turn off the
power even if the system supports the power-off feature.
Windows XP SP1: If the system supports the
power-off feature, specifying this action turns off the power.
Power off
Shuts down the system and turns off the
power. The system must support the power-off feature.
